Privacy Policy

Effective Date: January 8, 2026

Lowcountry Best Carpet Cleaners respects your privacy and is committed to protecting personal information collected through our website, services, and text messaging programs. This Privacy Policy explains how information is collected, used, and protected.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Service address

  • Information related to sales, delivery, cleaning and installation

We may also collect limited technical information necessary to operate our website and communication services.

Mobile Information & Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services that are required to deliver messages on our behalf.

All text messages sent by Lowcountry Best Carpet Cleaners are related to service notifications, delivery and installation confirmations, updates, or promotional communications that you have opted into.

You may opt out of text messages at any time by replying STOP, or request assistance by replying HELP.

How Information Is Used

Information collected is used only to:

  • Provide products and services

  • Schedule and confirm deliveries, cleaning, installation

  • Communicate service updates

  • Respond to customer inquiries

  • Improve customer experience

Information is not used for unrelated marketing purposes.

Service Providers

Information may be made available to employees, subcontractors, and service providers who perform support services such as customer service, delivery coordination, installation support, or messaging infrastructure. These providers are permitted to use information only as necessary to perform services on our behalf.

A compliant Privacy Policy must state that no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

How We Handle Information

If this policy references categories of information handling, all such categories exclude text messaging originator opt-in data and consent.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure.

Your Choices

You may request access, correction, or deletion of your personal information by contacting us directly. You may opt out of SMS communications at any time.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements. Continued use of our services indicates acceptance of the updated policy.

Contact Information

For privacy-related questions or concerns, contact:

Lowcountry Best Carpet Cleaners
Email: [email protected]
Phone: (854) 946-4095